At the worst time of my families life, this company made what was anticipated to be the worst thing in the world to do the easiest part of this tragedy. From contacting the company and speaking with Mark to his team everything was handled professionally, with empathy, and respectfully. Chase and Chloe's response at the house was liken to having your friends come help you deal with a terrible situation. They made me feel supported, they were informative and made what I feared to be the worst part of dealing with a suicide the easiest so far. I highly recommend this company that helps you deal with the cleanup as well as other things you just don't know about when someone dies in this manner. I rarely do reviews because it's not often I feel so passionate about something a business has done. This company exceeded my expectations and truly does what no one else ever wants to do. I'm beyond grateful for the as individuals and a company!

Mark is professional, with great integrity.

I see why Mark has a 5 star rating. I had the pleasure of speaking to him over the phone. I have not used services as of yet as we are not sure of the course of action yet on my part. Mark spent a total of 32 minutes with me on the phone listening to my special situation, called a competitor of his thinking he may be better suited for the job, called me back to follow up for 15 more minutes. With the situation I have many people write others off as crazy or made up in your head, especially doctors, yes doctors of all people. Mark listened and offered suggestions and knew of one former client of his in the same situation. He cares about people in general and has empathy and compassion. In the even that I do need this type of service I will certainly use him and write another review but I felt just this interaction with him speaks volumes. Thank you Mark for being a listening ear and a compassionate caring empathetic human. You didn’t write me off when all others have. I thank you sir!

Many many many thanks to Mark and his wonderful team of professionals who took care of my father‘s home after his passing. The entire job was completed in five days and was conducted with the utmost dignity and respect. The home had a lot of stuff to clean out and sort through; and Mark and his team did an absolutely wonderful job going through each box, every drawer and every cabinet in order to see what should be kept and what could be thrown away. Not only did they do a fantastic job with the home, but I personally was able to help one of his workers with a solar system that we had installed and he was able to remove it safely and use it for his own. Thank you Mark for the amazing job that you and your team did!

I had a lot of rodent waste in my attic and knee walls under dormers. I called Bio One Richmond and Marc and Chase came to do the inspection and estimate. They both have a great personality and we’re very professional. Chase headed up the work and did a fantastic job. I was so impressed with his easy going personality and his work ethic. He had to remove lots of waste and insulation, spray, paint, reinstall insulation and plug gaps in the eaves in an extremely hot attic. He never once complained. His work was very neat and he cleaned up behind himself. I didn’t have to do a thing! And, on his way out he removed a fallen tree that was on my gate. He is the supervisor and sets a great example for his employees. I am so appreciative of a job well done! I highly recommend this company! I am a very happy customer!

Mark and his crew were incredibly professional and thorough, and under very difficult and sensitive circumstances. I generally do not leave reviews, but I feel that strongly about how helpful they were and I want others to know as well. I honestly cannot recommend them highly enough.

Marc was great with communication and very understanding about the needs in the house. His team were meticulous, and respectful which removed a lot of stress from the process.

This company is Qualified, Thorough, and Professional! But what really sold us was their humility and compassion to our situation. We needed a cleanup company during a tragedy and there was no way of getting around it! We consulted with a few companies and Bio-One Richmond was our choice! They talked us through the cleanup process, were sensitive to our needs and alleviated stress. Unfortunately companies take advantage of people in such circumstances- all about the bottom line and no concern for people. Bio-One Richmond was AMAZING! And their estimate was half the cost of the other companies! We highly recommend Bio-One Richmond!!