At the worst time of my families life, this company made what was anticipated to be the worst thing in the world to do the easiest part of this tragedy. From contacting the company and speaking with Mark to his team everything was handled professionally, with empathy, and respectfully. Chase and Chloe's response at the house was liken to having your friends come help you deal with a terrible situation. They made me feel supported, they were informative and made what I feared to be the worst part of dealing with a suicide the easiest so far. I highly recommend this company that helps you deal with the cleanup as well as other things you just don't know about when someone dies in this manner. I rarely do reviews because it's not often I feel so passionate about something a business has done. This company exceeded my expectations and truly does what no one else ever wants to do. I'm beyond grateful for the as individuals and a company!
Cathy Marie Locke, Chesterfield, 04/28/2021
Mark and his crew were incredibly professional and thorough, and under very difficult and sensitive circumstances. I generally do not leave reviews, but I feel that strongly about how helpful they were and I want others to know as well. I honestly cannot recommend them highly enough.
Brian D., Powhatan, 06/2023
Marc Garber and the Bio-One team are simply excellent. Marc is a wonderful communicator and problem solver. He brings a wealth of experience to any job. After our initial consultation, where he paid close attention to detail and took numerous photographs, he wrote up a comprehensive and thorough report to guide every step and help us achieve the desired results. Highly recommend!
Erica Baez, Goochland, 04/2022
Many many many thanks to Mark and his wonderful team of professionals who took care of my father‘s home after his passing. The entire job was completed in five days and was conducted with the utmost dignity and respect. The home had a lot of stuff to clean out and sort through; and Mark and his team did an absolutely wonderful job going through each box, every drawer and every cabinet in order to see what should be kept and what could be thrown away. Not only did they do a fantastic job with the home, but I personally was able to help one of his workers with a solar system that we had installed and he was able to remove it safely and use it for his own. Thank you Mark for the amazing job that you and your team did!
Matt Nordin, Richmond, 12/24/2020
Great company! Marc and Chase were prompt, caring and professional. I had a problem in my attic and knee walls under the dormers with a lot of rodent waste. I called and Marc and Chase came to inspect and give an estimate. Chase lead the work to be done. Chase and his crew knew exactly what needed to be done...insulation needed to be removed, getting up all the waste, spraying 2 different types of solutions and painting and installing new insulation. They even plugged openings found in the eaves. I was impressed with how this company operates and how Chase ensured everything was taken care of, including cleaning up afterwards. I didn’t have to do a thing! The attic was so darn hot but Chase didn’t complain. Chase was very polite and truly cared about making sure everything was done right. He sets a good example for his crew. He even removed a tree that fell over on my gate! Thanks so much for providing such professional work and for the extraordinary customer service! I am a very happy customer!
Wanda McAllister, Chesterfield, 06/25/2020
While I haven't used Bio-One, I've known Marc for over 30 years. He is very customer-focused, tries to do the right thing, and is intelligent, compassionate, and hard-working. If you need these types of services, you should definitely consider Marc.
Chris Tomseth, Chesterfield, 04/08/2020
Excellent service! Marc came right out and provided me with very helpful information and options. I would definitely recommend this group!!
DrCyndi Robinson, Richmond, 01/28/2021
Request a service from your local Bio-One team.
Bio-One of Richmond
Establishing trust is key
An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
We are mindful of personal property and valuables
Our technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
Your satisfaction is important
We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.