I have nothing but great things to say about Marc and his team. We were in a very tight spot with time and finding someone to clean a hoarding space. Marc made sure he was able to fit us into his tight schedule and complete the job in a timely manner. He and his team were very responsive and professional throughout the entire process.

Marc goes above and beyond in his assessment of your needs, even if you end up not needing his company. Between a phone consultation and on-site visit, he spent at least two hours examining our previous house for rodent activity. He thoroughly examined every room, including climbing around our attic and through the crawlspace, taking detailed photos/notes to explain his findings. I felt more than comfortable with the results after discussing everything with Marc, and truly appreciate the time he spent on someone who wasn't even a paying customer.

From my first contact with Marc everything was done professionally and compassionately. The crew of Chase, Cole, Chris, Sidney and Chloe went above and beyond my expectations. Everyone was willing to make changes as we went along out of compassion and understanding for my sister-in-laws. They even went so far as to try and capture the cat that had gotten into the crawl space under the house. After being with us for 2 weeks we all became friends. They handled the valuables and collectibles with the utmost care. I will have them back this summer for a finally clean out. I can't find the words to express how wonderful an experience we had with this company. ⭐️⭐️⭐️⭐️⭐️ stars isn't really enough!

This company is Qualified, Thorough, and Professional! But what really sold us was their humility and compassion to our situation. We needed a cleanup company during a tragedy and there was no way of getting around it! We consulted with a few companies and Bio-One Richmond was our choice! They talked us through the cleanup process, were sensitive to our needs and alleviated stress. Unfortunately companies take advantage of people in such circumstances- all about the bottom line and no concern for people. Bio-One Richmond was AMAZING! And their estimate was half the cost of the other companies! We highly recommend Bio-One Richmond!!

Many many many thanks to Mark and his wonderful team of professionals who took care of my father‘s home after his passing. The entire job was completed in five days and was conducted with the utmost dignity and respect. The home had a lot of stuff to clean out and sort through; and Mark and his team did an absolutely wonderful job going through each box, every drawer and every cabinet in order to see what should be kept and what could be thrown away. Not only did they do a fantastic job with the home, but I personally was able to help one of his workers with a solar system that we had installed and he was able to remove it safely and use it for his own. Thank you Mark for the amazing job that you and your team did!

Amazing to work with. I discovered a terrible hoarding situation with a family member. I discovered Bio-One and gave them a call. Marc was wonderful to work with. We met at the home and he took several hundred photos. Marc came out and we met for an hour and half. He reviewed everything with us in complete detail. I had met with another company which consisted of a walk thru by the foreman and a 3-4 line estimate from the owner. Although considerably lower I opted for Bio -One. Best decision I have made in a long time. His project Chase was extremely caring and professional. He even caught a terrified kitty I couldn't get near. Kitty was my family member's biggest concern. She is being boarded and content.. These folks genuinely care about their clients. I could not have asked for better service than we received. Thanks Bio-One for getting us through this terrible situation........

Mark is professional, with great integrity.

Excellent service! Marc came right out and provided me with very helpful information and options. I would definitely recommend this group!!