Mark and his crew were incredibly professional and thorough, and under very difficult and sensitive circumstances. I generally do not leave reviews, but I feel that strongly about how helpful they were and I want others to know as well. I honestly cannot recommend them highly enough.

Amazing to work with. I discovered a terrible hoarding situation with a family member. I discovered Bio-One and gave them a call. Marc was wonderful to work with. We met at the home and he took several hundred photos. Marc came out and we met for an hour and half. He reviewed everything with us in complete detail. I had met with another company which consisted of a walk thru by the foreman and a 3-4 line estimate from the owner. Although considerably lower I opted for Bio -One. Best decision I have made in a long time. His project Chase was extremely caring and professional. He even caught a terrified kitty I couldn't get near. Kitty was my family member's biggest concern. She is being boarded and content.. These folks genuinely care about their clients. I could not have asked for better service than we received. Thanks Bio-One for getting us through this terrible situation........

I just used Bio-One Richmond to help me with "Overwhelming Clutter". Marc responded immediately, gave me an estimate, and set up a scheduled time. The team members (1 to 4 of them) showed up daily on-time and ready to work. Chase lead the group and set up a daily plan with me. He and Chase 2.0 and Elliot and Sidny were efficient, effective and respectful as they listened to my requets, filled 2 large dumpster loads, delivered donations and cleaned the garage, the attic, and every room. Great crew! I highly recommend them!

From my first contact with Marc everything was done professionally and compassionately. The crew of Chase, Cole, Chris, Sidney and Chloe went above and beyond my expectations. Everyone was willing to make changes as we went along out of compassion and understanding for my sister-in-laws. They even went so far as to try and capture the cat that had gotten into the crawl space under the house. After being with us for 2 weeks we all became friends. They handled the valuables and collectibles with the utmost care. I will have them back this summer for a finally clean out. I can't find the words to express how wonderful an experience we had with this company. ⭐️⭐️⭐️⭐️⭐️ stars isn't really enough!

Excellent service! Marc came out and gave me helpful and thorough information and guided me in the best way for a particular property. He is extremely knowledgeable and offers top tier professional services.

I have nothing but great things to say about Marc and his team. We were in a very tight spot with time and finding someone to clean a hoarding space. Marc made sure he was able to fit us into his tight schedule and complete the job in a timely manner. He and his team were very responsive and professional throughout the entire process.

While I haven't used Bio-One, I've known Marc for over 30 years. He is very customer-focused, tries to do the right thing, and is intelligent, compassionate, and hard-working. If you need these types of services, you should definitely consider Marc.

At the worst time of my families life, this company made what was anticipated to be the worst thing in the world to do the easiest part of this tragedy. From contacting the company and speaking with Mark to his team everything was handled professionally, with empathy, and respectfully. Chase and Chloe's response at the house was liken to having your friends come help you deal with a terrible situation. They made me feel supported, they were informative and made what I feared to be the worst part of dealing with a suicide the easiest so far. I highly recommend this company that helps you deal with the cleanup as well as other things you just don't know about when someone dies in this manner. I rarely do reviews because it's not often I feel so passionate about something a business has done. This company exceeded my expectations and truly does what no one else ever wants to do. I'm beyond grateful for the as individuals and a company!