Cleaning up after hoarding isn’t just about tossing junk into a dumpster. It’s about restoring a home—and helping someone take back their life. That’s why this job requires more than a broom and a couple of trash bags.

At Bio-One, we’ve seen firsthand what hoarding really means. We know it’s not just a mess. It’s emotional. It’s complicated. And it often hides some very real dangers.

Here’s why hiring Bio-One is the right call—and why everyday cleaning crews and junk removal services just aren’t enough.

More Than a Cleanup—It Starts With a Plan You Can Trust

Every successful hoarding cleanup starts with one thing: a plan. But not just any plan—a personalized, compassionate roadmap designed around your unique situation.

At Bio-One, we don’t just show up with trash bags and gloves. We take the time to understand the home, the person, and the emotional weight behind it all.

Here’s how our thoughtful, professional approach sets us apart:

• Every space tells a story. We begin with a private, respectful walkthrough of the property to understand the scope of work and the people involved.
• Safety first. Hoarding often conceals serious risks, such as blocked exits, unstable piles, biohazards, or hidden damage. Our trained eyes immediately identify these dangers.
• We listen before we lift. Whether you're the property owner, a concerned family member, or helping a loved one, your goals and emotional boundaries guide the entire process.
• A custom plan—not a cookie-cutter cleanup. We’ll help prioritize what matters—valuables, sentimental items, legal documents—and carefully sort what to keep, donate, recycle, or remove.
• No pressure. No judgment. Some people are ready to let go. Others need more time. That’s okay. We move at the pace that’s right for you.
  

Trying to tackle a hoarding situation without a plan is like trying to fix a house without blueprints. A junk removal service may clear things out, but it won’t solve the deeper problems. We will.

When Elbow Grease Isn’t Enough: The Physical Reality of Hoarding Cleanup

Clearing a hoarded home isn’t just time-consuming—it’s physically exhausting. What appears to be a few rooms of clutter can quickly become a grueling, multi-day challenge. This isn’t your average “spring cleaning.”

Here’s what you’re really up against:

• Lifting and hauling heavy, unsorted piles of furniture, boxes, broken items, and forgotten belongings, many of which may be unstable or hazardous.
• Navigating tight, unsafe walkways where every step must be carefully planned to avoid falls, collapsing piles, or unseen debris.
• Sorting for hours at a time, often in hot, poorly ventilated spaces filled with dust, allergens, and strong odors.
• Disassembling damaged furniture or appliances that block access to key areas like bathrooms, kitchens, or bedrooms.
• Sanitizing every surface—floors, walls, countertops, appliances—especially if there’s evidence of mold, pest activity, or animal waste.
  

What’s manageable in the beginning can become overwhelming fast. Even seasoned cleaning crews often underestimate the time required for hoarding cleanup and the demands it poses once the work begins.

At Bio-One, we come fully equipped with the tools, protective gear, and trained professionals to power through the most intense labor. We pace the work strategically, protect everyone’s safety, and make real progress without cutting corners.

This isn’t just about strength—it’s about stamina, strategy, and knowing how to get the job done right.

Hidden Hazards, Serious Risks: Why Hoarding Cleanup Requires Biohazard Expertise

Behind the piles, underneath the clutter, and deep within hoarded homes, dangerous contaminants are often quietly festering. These aren’t just cleaning challenges—they’re serious health threats.

Most people think hoarding is just a matter of a mess. But in reality, it’s often a biohazard scene waiting to be discovered.

Here’s what might be lurking just out of sight:

• Rotting food, trash, and organic waste create the perfect breeding ground for bacteria, mold, and airborne contaminants that can make the environment toxic to breathe.
• Animal hoarding scenarios often involve layers of feces and urine soaked into floors, walls, and furniture, not to mention the heartbreaking reality of deceased or malnourished animals hidden beneath the mess.
• Used needles, blood, and bodily fluids may be present, especially if medical issues or substance use are part of the situation.
• Mold infestations can grow unchecked in dark, cluttered spaces, especially where leaks or water damage have gone unnoticed.
• Insect and rodent infestations introduce additional risks, including droppings, nesting materials, decomposing carcasses, and the diseases they carry.
  

All of these are considered biohazards—and they’re not something an average junk removal crew or cleaning company is trained (or legally allowed) to handle.

At Bio-One, we’re certified to clean, disinfect, and properly dispose of hazardous materials. Our teams follow OSHA standards, use full protective equipment, and know how to handle even the most extreme situations with professionalism and care.

This isn’t a job for amateurs. If biohazards are involved—and they often are—you need a team that knows what they’re doing and has the certifications to prove it.

The Uninvited Guests: How Hoarding Attracts Pests, Rodents, and Disease

When a home becomes overwhelmed by clutter, it doesn’t just feel uncomfortable—it becomes the perfect environment for pests and rodents to move in and multiply.

All it takes is a little food waste, some moisture, and a few dark hiding places—and suddenly you’re dealing with an infestation that’s hidden in the walls, under furniture, and deep within the piles.

Here’s what’s commonly found in hoarded environments:

• Rodents, such as mice and rats, which chew through insulation, wiring, and stored items, while spreading urine and droppings throughout the home.
• Insects such as cockroaches, ants, flies, maggots, and pantry moths are attracted to decaying food and garbage.
• Fleas, mites, and lice, especially when animals are present, whether alive or deceased.
• Animal nests tucked away inside clutter can lead to entire generations of pests living undetected in the home.
• Decomposing pests or trapped rodents that may have died inside the structure, adding to the contamination and odor.
  

These pests don’t just damage property—they carry diseases like salmonella, leptospirosis, and hantavirus. Their waste can become airborne, and their presence can quickly spiral into a full-blown health crisis.

The truth? Pest problems in hoarded homes are rarely just a matter of extermination. Once pests have contaminated the environment, specialized cleaning is required to safely remove all traces and restore the space to a livable condition.

At Bio-One, we don’t just deal with the aftermath—we know how to spot the signs of infestation early, contain the spread, and safely remove biohazards left behind. We work discreetly, using professional-grade equipment and proper safety gear, so you don’t have to risk your health or well-being.

Mold in the Shadows: The Silent Threat Lurking Beneath the Clutter

In a hoarded home, mold is more than just a patch of discoloration—it’s a growing, hidden danger that’s often overlooked until it becomes a serious health risk.

With so much clutter packed into every corner, proper airflow is restricted. That means moisture lingers, leaks go unnoticed, and humidity builds up. And mold? It thrives in those exact conditions.

Here’s why mold is such a serious concern in hoarding situations:

• Leaks are easily hidden. A slow drip behind a mountain of boxes can go undetected for years, creating the perfect moist environment for mold colonies to form.
• Clutter traps humidity. Without ventilation, dampness stays trapped, especially in bathrooms, basements, and kitchens.
• Mold loves to spread. Once it takes hold, mold can grow inside walls, under carpets, behind furniture, and on household items, silently expanding its reach.
• It impacts health. Mold spores can trigger asthma, allergies, chronic respiratory problems, and other serious health issues, especially for children, seniors, and anyone with a compromised immune system.
• It compromises the structure. Left untreated, mold can rot wooden supports, weaken drywall, and cause long-term property damage that affects a home’s safety and value.
  

Cleaning up visible mold is one thing. However, in hoarded homes, mold is rarely limited to the surface. It’s often embedded deep in the environment, and removing it safely requires proper containment, specialized PPE, and professional remediation tools.

At Bio-One, we’re trained to detect, isolate, and eliminate mold as part of our hoarding cleanup process. We know where to look, how to test, and when it’s time to bring in mold remediation protocols. We also take steps to prevent regrowth, helping restore a safe and breathable living space.

What You Can’t See Can Hurt You: The Truth About Air Quality in Hoarded Homes

When most people think of hoarding, they picture stacks of newspapers, rooms overflowing with clutter, and hallways cluttered with items. What they don’t picture—but absolutely should—is the invisible cloud of contaminated air hovering over it all.

Poor air quality is one of the most hazardous and least understood risks associated with hoarding cleanup. Every time you move a box, lift a rug, or shift a pile, you release pollutants that have been building up for years, sometimes decades.

Here’s what gets stirred into the air during a hoarding cleanup:

• Mold spores have grown quietly in damp, dark corners.
• Dust and dust mites are trapped between layers of clutter and old materials.
• Pet dander and fur, mainly when the hoarder lived with multiple animals.
• Ammonia from dried urine, especially in animal hoarding situations.
• Rodent droppings, decomposing organic matter, and pest residue.
• Airborne pathogens include bacteria, viruses, and fungal particles.
• Strong, lingering odors that penetrate surfaces and linger long after visible clutter is removed.
  

Prolonged exposure to this mix can lead to headaches, respiratory infections, asthma flare-ups, dizziness, and even long-term lung damage. For people with allergies, pre-existing conditions, or weakened immune systems, it can be dangerous or even life-threatening.

That’s why Bio-One technicians wear full protective gear on every job—including biohazard suits, respirators, eye protection, and gloves. We don’t just clean—we do it safely, both for ourselves and for everyone who will re-enter the space.

We also utilize professional-grade air scrubbers, HEPA vacuums, and deodorizers to enhance the air quality as we work actively, because it’s not truly clean until it’s safe to breathe.

Don’t Risk Getting Hurt: Hoarding Cleanups Can Be Physically Dangerous

Behind every cluttered room and overstuffed hallway is a risk most people don’t consider—getting seriously injured while trying to help. Hoarding environments aren’t just hard to navigate; they’re physically dangerous, especially for anyone without the right training, equipment, or experience.

We’ve seen it happen far too often: someone with the best intentions enters a hoarded space to begin cleaning, only to walk away with a serious injury or a trip to the emergency room.

Here’s what makes these environments so hazardous:

• Trip and fall hazards are everywhere—cords, boxes, piles of items, even loose flooring that’s been covered or forgotten.
• Unstable stacks of clutter can collapse without warning, especially when shifting items that have been untouched for years.
• Sharp or broken objects are often buried within piles, including glass, nails, metal, and even medical waste such as used needles.
• Heavy lifting injuries occur from trying to move overloaded boxes, furniture, or appliances without the right technique or support.
• Unknown structural damage beneath the surface—rotted floorboards, buckling walls, or water-damaged areas that give way under pressure.
  

In extreme cases, these conditions can lead to fractures, sprains, head injuries, or worse. The danger isn’t always visible, and one wrong move can lead to lasting consequences.

At Bio-One, we take safety seriously. Every cleanup is performed with full protective gear, including hard hats, puncture-resistant gloves, steel-toe boots, and back support. We use the right tools, move strategically, and always work as a team to ensure safe progress.

Your heart may be in the right place—but your body could pay the price if you go it alone. Let the professionals handle the heavy lifting—literally.

A Spark Away from Disaster: The Extreme Fire Risks in Hoarded Homes

When a home is filled with clutter, the fire risks don’t just increase—they multiply exponentially. From stacks of flammable materials to blocked exits and overloaded electrical outlets, hoarded homes can become fire traps waiting for a single spark.

What makes hoarding situations so dangerous during a fire?

• Flammable materials are everywhere. Old papers, clothing, cardboard boxes, and even plastic containers can ignite easily and burn rapidly, especially when piled near heat sources such as space heaters, stoves, or faulty wiring.
• Overloaded electrical systems are common. In hoarded homes, it’s not unusual to see tangled cords, covered outlets, or extension cables powering multiple devices—each one a fire hazard.
• Blocked exits and narrow pathways make escape nearly impossible in an emergency. When every hallway and door is packed with clutter, evacuating during a fire becomes a race against time—and the odds aren’t good.
• Firefighters can’t get in. Even if emergency responders arrive quickly, they may struggle to navigate the cluttered layout and rescue those inside or extinguish the flames effectively.
• No access to fire extinguishers or smoke detectors. These safety tools are often missing, blocked, or non-functional in hoarded environments.
  

The result? Fires in hoarded homes spread faster, burn hotter, and are far more deadly.

At Bio-One, we don’t just clean up clutter—we help prevent tragedy. By restoring open pathways, removing excess materials, and identifying key fire hazards during the cleanup process, we dramatically reduce the risk of fire and create a safer space for everyone.

If someone you love is living in a hoarded environment, acting now could save a life later. A clear space is a safe space—and we’re here to help make that happen.

When the Clutter Threatens the House: The Hidden Structural Dangers of Hoarding

It’s easy to focus on the visible mess in a hoarded home, but what’s happening beneath the clutter can be even more dangerous. Years of neglected maintenance, trapped moisture, and excessive weight from accumulated belongings can cause severe structural damage that’s often hidden until it’s too late.

These aren’t just cosmetic issues. They pose safety hazards that can compromise the integrity of the entire home.

Here’s what we frequently encounter during hoarding cleanups:

• Sagging floors and weakened subflooring, caused by the overwhelming weight of items stacked room after room.
• Cracked or buckling walls and ceilings, often from moisture damage, pests, or simply the pressure of long-term neglect.
• Rotting support beams or joists, especially in basements or crawl spaces, where leaks and dampness have gone unnoticed.
• Severely damaged plumbing, where slow leaks go undetected, can lead to mold growth or structural rot.
• Outdated or overloaded electrical systems, often hidden behind walls or under piles of items, pose fire hazards and a risk of power failure.
• Roof damage and ceiling collapse, especially when hoarded items are stored in attics or upstairs rooms that are not designed to support such weight.
  

In some homes, the damage is so severe that certain areas become unsafe to enter. Unfortunately, most junk-hauling crews won’t notice—or worse, won’t care—about these risks. They’re there to move stuff, not protect the property.

At Bio-One, we assess more than just the mess. We recognize the signs of serious structural issues and never proceed if it puts someone at risk. If needed, we’ll stop the cleanup and recommend licensed contractors or specialists to address the problems safely and correctly.

We treat every home with the same care and caution we’d want for our own. Because restoring a home doesn’t just mean clearing space—it means making sure it’s safe to live in again.

It’s Not Just About the Stuff—It’s About the People: Preserving Trust During a Hoarding Cleanup

When someone you care about is struggling with hoarding, stepping in to help is the right thing to do. But without the right approach, even the best intentions can cause deep emotional pain and strain the relationship for years to come.

That’s because hoarding is rarely just about clutter. It’s about fear, trauma, grief, and loss. For the person who hoards, those piles aren’t just junk—they’re comfort, control, or connection. Having someone touch one's belongings without permission can feel like an invasion.

Here’s what we’ve seen time and time again:

• Loved ones trying to help often face resistance. The cleanup feels sudden, forced, or overwhelming, and that leads to defensiveness or even anger.
• The hoarder may feel judged or ashamed, even if you’re trying to be gentle and supportive.
• Tension builds quickly. Conversations turn into arguments. Emotions escalate. And relationships that matter deeply can begin to fray under the pressure.
• The trauma gets worse. Without proper support, cleanup can cause intense emotional distress, triggering panic, depression, or isolation for the hoarder.
  

That’s why Bio-One approaches every hoarding situation with more than just tools and trash bags—we bring compassion, patience, and a neutral, calming presence.

Here’s how we help preserve relationships and reduce emotional strain:

• We start by listening—no judgment, no assumptions—just open ears and respect for everyone involved.
• We work at the right pace. Some families are ready to move quickly. Others need time. We follow the emotional lead of the home owner and their support system.
• We become a buffer. Our presence can reduce tension between family members and help guide difficult conversations with care.
• We honor what matters. Whether it’s a collection of keepsakes or a box of photos, we know how to handle meaningful items with respect, and we always ask before removing anything in question.
  

We’re not here to rush a process that takes time. We’re here to help everyone involved move forward together, with dignity, understanding, and as little conflict as possible.

Because cleaning a home is one thing, helping a family heal is something else entirely.

More Than Cleanup—It’s a New Beginning

Hoarding isn’t just about piles of stuff. It’s about stories, struggles, and people who need help reclaiming their space—and sometimes, their life. That kind of transformation takes more than cleaning supplies and a crew with a truck. It takes compassion, patience, and a team that truly understands.

At Bio-One of Richmond, we’re not just here to remove clutter. We’re here to restore peace of mind, rebuild safety, and offer dignity to the people at the heart of it all.

If you’re facing a hoarding situation—whether it’s your own, a loved one’s, or a client’s—you don’t have to do it alone.

Call Bio-One of Richmond today. We’re ready to help—gently, respectfully, and without judgment. This isn’t just cleanup. It’s a clean start. And we’ll be with you every step of the way.

Frequently Asked Questions About Hoarding

What makes Bio-One different from a regular cleaning or junk removal service?

Bio-One specializes in hoarding cleanup, which goes far beyond surface cleaning or hauling away items. We assess safety risks, identify biohazards, and create a customized plan that considers emotional, physical, and environmental factors. We’re trained, certified, and compassionate—and we never judge.

Why is hoarding cleanup dangerous to do on your own?

Hoarded environments often contain hidden risks, such as mold, pests, structural damage, and biohazards (including feces, urine, and decomposing food). Attempting to clean up without proper equipment and training can lead to injury or illness. Our team utilizes protective gear and adheres to strict safety protocols to ensure the job is completed safely and thoroughly.

How long does a hoarding cleanup take?

It depends on the size of the property and the extent of the hoarding. Some jobs can be completed in a single day, while others may take several days or longer. We’ll provide a clear timeline after our initial assessment and work at a pace that’s comfortable for you or your loved one.

Can you help without upsetting the person who hoards?

Yes. We approach every situation with compassion and respect. We’re here to support—not shame—those struggling with hoarding. We listen, explain each step, and work at a pace that protects emotional well-being. Our neutral presence can also help reduce tension between family members.

What kinds of items do you remove during cleanup?

We remove trash, damaged items, expired food, contaminated materials, and any other items that pose a health or safety risk. We always consult with the client about what should be kept, donated, or discarded. Valuables and sentimental items are handled with care and preserved whenever possible.

What if the home has mold or a strong odor?

We’re trained to deal with mold, odor, and indoor air quality issues. During cleanup, we may use HEPA filters, deodorizers, and industrial-strength disinfectants to improve air quality and remove lingering odors. Mold is common in hoarded homes—and we know how to identify and safely treat it.

Do you clean up after pests and rodents?

Yes. Rodents, roaches, flies, and other pests are common in hoarding situations. We remove nests, droppings, and contaminated items, and thoroughly clean and disinfect affected areas. If needed, we can recommend pest control partners to assist with pre- or post-cleanup services.

Can you help if there’s animal hoarding involved?

Absolutely. Animal hoarding creates very sensitive and hazardous conditions. Our team is experienced in handling these situations with discretion and care. We safely clean and disinfect areas affected by urine, feces, and decomposing material, while preserving as much of the home as possible.

Will my insurance cover the cost of hoarding cleanup?

In some cases, yes—especially if there is structural damage or biohazard contamination. We can help you navigate insurance claims and provide the necessary documentation to support the process. We’ll also clearly explain your options, including payment plans if needed.

Is your service private and discreet?

Yes. We understand the stigma that can surround hoarding. That’s why we use unmarked vehicles (upon request) and work with complete discretion. We don’t share information, take photos without permission, or speak publicly about any job. Your privacy is always respected.

Navigating Hoarding Disorder Together: Support Strategies for Families

Navigating the Challenges and Emotions When Your Loved One is a Hoarder

At Bio-One of Richmond, we’re acquainted with the journey that brought you here. We understand you’ve already been trying to solve this problem alone—and we’re proud of you. It’s tough. You’ve been struggling out of concern for the hoarder, for you, for your family, for the property… and the list can go on.

Hoarding is complicated and messy. But you already know that.

After 20+ years of hoarding cleanup, we’ve made some observations and learned some lessons we’d like to share with you—because we feel they might help you and the hoarder.

Hoarding From the Outside

On the outside looking in, you see clutter, chaos, and conditions that are unhealthy and hazardous, such as:

• Fire Risk: Accumulated clutter can increase the risk of fires.
• Tripping Hazards: Cluttered spaces raise the risk of tripping and falling.
• Structural Damage: Hoarded items can damage the building's structure.
• Health Concerns: Hoarding can lead to poor indoor air quality, attracting allergens and pests.
• Sanitation Issues: Clutter obstructs access to essential areas like kitchens and bathrooms.
• Pest Infestations: Hoarded items create ideal habitats for pests like rodents and insects.

Hoarding From the Inside

On the inside, however, you see a person—a family member—struggling and probably isn’t consciously choosing to live this way.

Hoarders hoard for various complex reasons, and the exact cause can vary from person to person. Hoarding is recognized as a mental health disorder known as "hoarding disorder."

It's essential to understand that hoarding is not just a matter of being messy or disorganized; it involves deeply ingrained thoughts, behaviors, and emotions. 

Some of the primary reasons why hoarders hoard include:

• Emotional Attachment: Hoarders form strong emotional bonds with possessions, seeing them as extensions of themselves.
• Fear of Waste: They fear wasting items, regardless of their value or utility.
• Perceived Utility: Hoarders believe every item might have future use or value.
• Avoidance of Distress: Hoarding is a coping mechanism to avoid negative emotions.
• Compulsive Behavior: It's often linked to compulsive acquisition and an inability to discard.
• Perfectionism: Some hoarders seek perfection through the accumulation of items.
• Lack of Organization Skills: Difficulty in organizing and decision-making leads to clutter.
• Trauma or Loss: Past trauma or significant life changes can trigger hoarding.
• Genetics and Brain Function: Genetic factors and brain differences may contribute.
• Social Isolation: Hoarding can lead to social withdrawal due to shame and embarrassment.

So, What Happened When You Tried to Help the Hoarder and Their Clutter?

When dealing with hoarding behavior, every experience of trying to help can unfold uniquely, filled with challenges and lessons. 

It is not uncommon for the initial attempt to be met with resistance. Hoarding is more than just a clutter issue; it manifests deep-seated emotional, psychological, and sometimes physical struggles. Recognizing this is a crucial first step before embarking on the journey of helping a hoarder. 

The journey is rarely linear. There are often setbacks where progress might seem to reverse. Stressful events or emotional lows could trigger this. 

How You May Be Feeling Right Now

Not great, right?

When dealing with a hoarder and cleaning up their belongings, you might experience a range of complex and intense emotions. 

Here are some common feelings and emotions you may go through:

• Frustration: You may feel exasperated by the hoarder's inability to recognize the problem or accept help. They might have attempted to clean up the clutter multiple times, only to see it return.
• Worry: Concern for the hoarder's well-being is a significant source of stress. Hoarding can lead to unsafe living conditions, health risks, and social isolation. You worry about the hoarder's physical and mental health.
• Helplessness: It's common to feel powerless in the face of hoarding. You may want to help but struggle to make meaningful progress, leading to helplessness.
• Anger: There can be moments of anger and resentment, primarily if the hoarder's behavior has caused strained relationships, financial problems, or legal issues. You might feel anger towards the hoarder or the situation itself.
• Guilt: You may experience guilt, feeling that you could have done more to prevent or address the hoarding behavior earlier. You may question whether you enabled the hoarder in some way.
• Sadness: Witnessing a loved one's struggle with hoarding can be emotionally painful. You may feel sadness for the hoarder's suffering and the impact on the family unit.
• Embarrassment and Shame: Due to hoarding, you might feel embarrassed to invite others into your home. You may also experience shame associated with the stigma often attached to hoarding disorder.
• Confusion: Understanding the psychological complexities of hoarding can be bewildering. You may need help comprehending why the hoarder behaves this way.
• Desperation: In severe cases, you may reach a point of desperation, feeling that you have exhausted all options and resources without improvement.

It's important to acknowledge that these emotions are normal when dealing with hoarding. Consider seeking therapy or support groups to help manage these feelings and learn effective strategies for assisting your loved one in addressing the hoarding disorder.

How The Hoarder May Be Feeling Right Now

When you approached the hoarder about their hoarding, the hoarder may have experienced a wide range of emotions and reactions. 

These can include:

• Defensiveness: Hoarders often feel defensive when confronted about their hoarding behavior. They may perceive the intervention as criticism or an invasion of their privacy.
• Denial: Many hoarders are in a state of denial about the severity of their hoarding problem. They may downplay the clutter and insist it's not as bad as you believe.
• Anger: The hoarder may react with anger, feeling that you’re trying to control or change them. They might express frustration or irritation at the intrusion.
• Fear: Hoarders may be concerned about losing their possessions or being forced to part with items. They may fear that you will clean out their belongings without their consent.
• Shame: Hoarders often feel deep shame about their hoarding behavior. They may be ashamed that you’ve discovered the clutter and see the living conditions they've created.
• Anxiety: The prospect of decluttering and making decisions about possessions can trigger stress in hoarders. They may feel overwhelmed by the idea of change.
• Resentment: Hoarders might resent you for interfering in their life. They might believe you don't understand them or their attachment to their possessions.
• Guilt: In some cases, hoarders feel guilty about the impact of their hoarding on their family members. They may recognize that their behavior is causing distress and discord within the family.
• Isolation: Hoarders may respond by isolating themselves further. They might withdraw from family interactions to avoid discussions about their hoarding.
• Relief: In rare cases, a hoarder may feel relieved that someone is finally acknowledging their struggle. This can be a first step toward seeking help.

Appraising a hoarder with empathy, understanding, and patience is essential. Hoarding disorder is a complex mental health condition, and hoarders often need professional intervention and support to address their underlying issues.

Consider involving therapists, counselors, or hoarding cleanup specialists to facilitate productive conversations and provide guidance on the path to recovery.

Supporting Loved Ones with Hoarding Disorder

It's essential to understand how to provide support effectively. Hoarding Disorder often leads to a refusal of help, which can be frustrating for family members. To make a difference in your loved one's life, it's crucial to comprehend why they are reluctant to accept assistance.

Understanding The Hoarder’s Refusal for Help

• Poor Insight: Many individuals with hoarding disorder need more insight into the extent of their problem. They don't see their clutter as excessive or hazardous, making them resistant to help. Their inability to recognize the issue often stems from the long-term nature of hoarding.
• Disagreement on Solutions: Sometimes, hoarders acknowledge the problem but view it differently than their families. They might think it's not as severe as others believe and may resist treatment, preferring solutions like finding more storage space, which doesn't address the root issue.
• Fear: Hoarders may refuse help because they fear discovery, eviction, or the loss of their possessions if others intervene. This fear keeps them from seeking necessary repairs or assistance with housing.
• Hopelessness: Those with severe hoarding problems may feel hopeless about change, given the daunting task of decluttering years of accumulated items. They may have tried unsuccessfully, leading to feelings of hopelessness.
• Resentment and Mistrust: Hoarding problems can strain relationships, creating resentment and mistrust. Family members may have removed items without permission, leading to a breakdown in trust.
• Personal Values: Hoarding often fulfills specific personal values for the affected individual, making it hard to let go. Possessions may confer a sense of importance or fulfill a particular role in their lives.

How to Offer Help When the Loved One is Open to Help

• Educate Yourself: Research treatment options and therapists experienced in hoarding disorder. Always involve your loved one in decisions and respect their choices.
• Medication: Discuss the potential benefits of medication to address related issues like depression or inattention. Ensure your loved one understands how these medications can help.

When the Loved One Refuses All Help

• Harm Reduction: Focus on managing harm or risk while allowing your loved one to continue hoarding to some extent. Create a plan to keep the most dangerous areas clear of clutter. This approach recognizes that complete decluttering may take time to be achievable.

When Facing an All-Out Intervention

• Emotional Support: Clear-out interventions can be emotionally traumatic. Provide emotional support before, during, and after the process. Reconnect with your loved one and help them understand the roles of officials and support personnel.
• Partner with Authorities: When hoarding becomes a public issue, work with the authorities rather than against them. They are there to carry out the law, and a cooperative approach can make the process more compassionate.
• Grieve and Encourage Help: After a clear-out intervention, allow your loved one to grieve the loss of possessions. Then, gently encourage them to accept help through treatment or a harm reduction approach to address the underlying hoarding problem.

A Path Forward with Hope

There are no shortcuts or one-size-fits-all solutions to dealing with hoarding disorder. It's a complex issue with deep-rooted psychological factors and emotional complexities. However, as you've embarked on this journey as a concerned family member or a friend, you've already taken a significant step.

You've shown care, patience, and understanding, and that's commendable. Remember, you're not alone in this journey. There are resources, support groups, and professionals who specialize in hoarding disorder and its treatment.

At Bio-One, we've witnessed countless stories of transformation. We've seen homes go from chaos to cleanliness, and we've watched individuals recover from hoarding disorder.

The key is persistence and empathy. Understand that recovery may be slow, with ups and downs, but every small step counts. Seek professional guidance, involve therapists, and educate yourself about the condition. Your loved one needs your support more than ever.

Ultimately, remember that hoarding is not a reflection of failure but a manifestation of deeper struggles. By approaching it with compassion and determination, you can help your loved one find a path to healing and reclaim their life.

For immediate expert hoarding cleanup service, contact Bio-One of Richmond today at (804) 300-3892. Your health and peace of mind are our top priorities. Let our professional local team help you restore your environment to a safe and clean condition.

Resources for Family Members of Those That Hoard

• Click for Bio-One hoarding cleanup resources and guides.
• International OCD Foundation Website
• Family and Friends of Hoarders Support Group Facebook Page
• Children of Hoarders Website
• Ways To Help a Family Member Who Hoards Randy Frost, Ph.D. (4:28)
• Humanizing Hoarding Jennifer Hanzlick, TEDxBoulder, Entrepreneur, Speaker and Hoarding Expert (11:03) 

Hoarding and Cleanup FAQ

Why should I hire skilled professionals for hoarding cleanup?

Hoarding cleanup requires specialized training to handle the complexities safely and effectively, such as removing hazardous materials and navigating challenging environments.

What makes hoarding cleanup different from regular cleaning?

Hoarding cleanup involves dealing with large volumes of items, potential hazards, and emotional challenges beyond regular cleaning.

What hazards might be present in a hoarding environment?

Potential hazards include mold, pests, structural damage, sharp objects, and hazardous chemicals.

Can hoarding cleanup be handled by family members?

While family members may assist, professionals are better equipped with the tools and knowledge to handle hoarding situations safely.

How long does it usually take to clean a hoarding mess?

The duration depends on the severity and size of the hoard, but professionals work efficiently to restore safety and cleanliness as quickly as possible.

Is the cleanup process intrusive or overwhelming for the homeowner?

Professionals aim to conduct the cleanup process respectfully and compassionately, working closely with the homeowner to make informed decisions.

How do professionals handle the disposal of hazardous materials?

Skilled teams follow strict protocols to safely identify, handle, and dispose of hazardous materials in compliance with regulations.

What kind of training do hoarding cleanup professionals have?

They often undergo specialized training in handling hazardous materials, biohazards, and cluttered environments to ensure safe and effective cleanup.

Are there any legal issues involved in hoarding cleanup?

Legal issues regarding property rights and safety regulations can arise, so it's vital to consult professionals familiar with them.

How can I support a loved one who is hoarding?

A: Approach the situation empathetically and encourage them to seek professional help to assist with the cleanup and any underlying issues.

Navigating the Complexities of Hoarding Cleanup Safely and Effectively Requires Specialized Training and Expertise.

For immediate professional hoarding cleanup service, contact Bio-One of Richmond 24/7 at (804) 300-3892. Your health and peace of mind are our top priorities. Let our expert local team help you restore your environment to a safe and clean condition.

Understanding the Unique Challenges of Hoarding Cleanup and Why It's Not a DIY Project

When cleaning up a cluttered home, most people think of typical house cleaning tasks like dusting, vacuuming, and organizing. However, there's a significant difference between cleaning an untidy house and tackling the daunting task of hoarding cleanup.

Hoarding goes far beyond simple clutter and often presents complex challenges that require professional intervention.

Biohazard Contamination

One of the primary reasons hoarding cleanup is distinct from regular house cleaning is the presence of biohazard contamination. Biohazards can cause diseases in humans and can also cause other effects, such as poisonings, or provoke an allergic response.

Sometimes, hoarding animals (like cats) is part of the hoarder's compulsion. Animal hoardings are especially sensitive. Animal hoarding is unhealthy and dangerous for both the occupants of the space and the animals themselves. The combination of feces, urine, and unsanitary filth creates biohazards that risk the health of all living things in that space.

These biohazards found in a hoarder’s home pose serious health risks, including the spread of diseases and infections. Attempting to clean up such biohazards without proper protection can lead to serious health consequences.

Cleaning up biohazardous materials requires specialized training, equipment, and adherence to safety protocols. Professional hoarding cleanup teams are equipped with personal protective equipment (PPE), including masks, gloves, and suits to shield them from biohazard exposure. They follow strict protocols to ensure thorough decontamination and disposal, reducing the risk of disease transmission.

Pest and Rodent Infestation

Hoarder homes provide ideal environments for pests and rodents to thrive. Accumulated clutter offers hiding spots and food sources for these unwanted guests. Rats, cockroaches, flies, and other pests are often lured to the house by animal waste and rotting food. These pests and rodents are biological agents that spread diseases to animals and humans living in these unsanitary conditions.

Rodent infestations are common in hoarding situations, with rodents finding shelter in the vast clutter and abundant food sources. Infestation of rodents in and around the home is the main reason disease spreads from rodents to people. In addition, these pests can cause structural damage and contaminate surfaces with feces and urine. Attempting to handle a rodent infestation during a hoarding cleanup without professional expertise can worsen the problem.

Removing pests without professional help can lead to inadequate solutions and potential harm. Professional hoarding cleaners are trained to identify and address pest infestations effectively. They use appropriate extermination methods and ensure that all infested areas are thoroughly cleaned and sanitized.

Mold Growth

Hoarding environments often suffer from poor ventilation and excess moisture due to blocked windows and plumbing issues. These conditions create a breeding ground for mold. Mold growth is unsightly and hazardous to health, causing respiratory problems and allergies.

For some people, mold can cause a stuffy nose, sore throat, coughing or wheezing, burning eyes, or skin rash. People with asthma or who are allergic to mold may have severe reactions. Immune-compromised people and people with chronic lung disease may get lung infections from mold.

Mold spores are airborne and can quickly spread to other areas of the home, leading to extensive contamination. Attempting to address mold growth in a hoarding environment without proper training and equipment can result in inadequate removal and the potential for health issues.

Removing mold from hoarded spaces requires protective gear, specialized cleaning agents, and remediation techniques. Professional hoarding cleanup teams are equipped to handle mold removal safely.

Professional hoarding cleaners conduct thorough mold assessments and use industry-standard procedures for mold remediation. They ensure that affected areas are cleaned, sanitized, and ventilated to prevent mold regrowth.

Fire Hazards

Hoarder homes are at a higher risk of fire hazards due to blocked exits, overloaded electrical circuits, and flammable materials. In such cluttered environments, fires can spread rapidly, endangering lives and property. The fire risk will be heightened if the hoarder collects many flammable materials.

Fires in hoarding environments can have devastating consequences due to obstructed pathways and flammable materials like paper, cardboard, and chemicals.

Attempting to address fire hazards without professional guidance can lead to unsafe conditions and increased risks. Professional hoarding cleanup teams prioritize safety by identifying fire hazards, clearing obstructed exits, and safely disposing of flammable materials. They have experience managing fire risks during cleanup to protect their team members and the property.

Personal Injury Hazards

Hoarded homes often contain piles of belongings that reach unsafe heights, posing a significant risk of injuries. These unstable piles of materials can collapse and injure you as you attempt to declutter and clean the house. Navigating cluttered spaces can lead to slips, trips, and falls, resulting in bruises, fractures, or more severe injuries.

In addition, hoarders scatter items haphazardly all over the place, increasing the chances of you tripping and falling and sustaining fractures, wounds, and sprains. It’s also dangerous to try lifting heavy items on your own, which is another reason you need help from professionals with experience in hoarding cleanup.

Professional hoarding cleaners are trained in safety protocols to minimize the risk of personal injuries during cleanup. They use caution and appropriate equipment to access cluttered areas safely.

Unsafe Air Quality

Excessive dust accumulation, mold spores, and other particulates in hoarded homes result in poor air quality. Breathing in these pollutants can lead to respiratory issues, exacerbating preexisting conditions like asthma. Removing these contaminants from the air and surfaces is crucial for creating a safe and habitable environment.

Hoarding environments often have compromised ventilation due to blocked windows and cluttered spaces. This leads to stagnant air and a buildup of dust, allergens, and potentially harmful particles. Attempting to improve air quality without the proper equipment and techniques can be ineffective.

Professional hoarding cleaners assess indoor air quality, implement ventilation strategies, and use air purifiers to remove pollutants. They ensure that the air in the cleaned space is safe to breathe, reducing health risks.

Need for Professional Tools and Chemicals

Cleaning a hoarded space involves much more than traditional cleaning supplies. Hoarding cleanup requires specialized tools, cleaning agents, and equipment not typically found in household cleaning arsenals. Heavy-duty cleaning agents are also needed to tackle biohazard contamination, mold growth, and stubborn stains.

Professional hoarding cleaners can access commercial-grade cleaning solutions that are effective against various contaminants. These specialized cleaning agents are essential for restoring a hoarded space to a safe and habitable condition.

Personal protective equipment (PPE) is crucial when dealing with biohazardous materials and hazardous environments. Professional hoarding cleaners wear appropriate PPE, including masks, gloves, and suits, to protect themselves from exposure to biohazards and other contaminants. This level of protection is necessary to ensure their safety during the cleanup process.

Hoarding cleanup often involves extensive labor, including removing heavy clutter and debris. Professional hoarding cleaners use specialized equipment, such as heavy-duty trash bags, dumpsters, and hauling vehicles, to remove waste efficiently. They also have the training and experience to handle items safely, reducing the risk of injuries.

In addition to physical tools, professional hoarding cleaners have access to industry-specific knowledge and expertise. They understand the complexities of hoarding disorder and can approach cleanup with sensitivity and professionalism. They know how to communicate with hoarders and their families, ensuring a smoother and more compassionate process.

Ensuring a Safe and Supportive Environment

Hoarding cleanup is not just about removing clutter; it's also about creating a safe and supportive living environment for the individual affected by hoarding disorder. Professional hoarding cleaners understand the importance of this aspect of their work.

They go beyond the physical cleanup by emotionally supporting the hoarder and their family. They approach the situation empathetically, respecting the hoarder's feelings and boundaries. This compassionate approach helps build trust and cooperation, making the cleanup process smoother and more successful.

Furthermore, professional hoarding cleanup teams can offer guidance on preventing relapse and maintaining a clutter-free environment. They educate the hoarder and their family about organization techniques, cleaning routines, and ways to manage stress and anxiety.

Legal and Ethical Considerations

Hoarding cleanup can involve legal and ethical considerations, emphasizing the need for professional expertise. Here are some key points to consider:

• Property Rights and Consent: In many cases, hoarding cleanup involves handling and disposing of items that belong to the hoarder. This raises questions about property rights and consent. Professional hoarding cleanup teams are well-versed in navigating these legal aspects. They obtain the necessary permissions and consents to remove items, ensuring that the cleanup process is conducted within the boundaries of the law.
• Environmental Regulations: Depending on the location and the types of materials involved, hoarding cleanup may need to comply with environmental regulations. Professionals know waste disposal rules, hazardous material handling, and recycling practices. They ensure that all materials are disposed of responsibly and in compliance with local regulations.
• Hoarding-Related Laws: Some areas have specific laws and regulations related to hoarding. These may include property maintenance, fire safety, and public health issues. Professional hoarding cleanup teams are familiar with these laws and can ensure that the cleanup meets legal requirements.
• Ethical Treatment: Hoarding is a sensitive issue, and individuals affected by it may be vulnerable. Professional hoarding cleaners are trained to approach these situations with empathy and respect for the hoarder's dignity. They prioritize the hoarder's well-being and mental health, ensuring the cleanup process is conducted ethically and considerately.
• Community and Neighborhood Impact: Hoarding situations can sometimes impact neighbors and the broader community. Odors, pests, and fire hazards can affect the well-being of others. In such cases, community regulations and considerations come into play. Professionals are skilled in managing community concerns and addressing any potential fallout from the hoarding situation.
• Documentation and Reporting: Professional hoarding cleanup teams often maintain detailed documentation of the cleanup process. This documentation can be valuable for legal and insurance purposes. It records the property's condition before and after cleanup, which can be crucial in disputes or insurance claims.
• Protection Against Liability: Hoarding cleanup can be physically and emotionally demanding work. It involves handling potentially hazardous materials and navigating challenging environments. Professional hoarding cleaners are typically insured and trained to protect against liability in case of accidents or injuries during cleanup.

Let Only Professional Hoarding Cleaners Handle a Hoarding Mess

Cleaning up a hoarding mess is a unique and complex task that should never be approached as a DIY project. The presence of biohazard contamination, pest infestations, mold growth, fire hazards, unsafe air quality, and the need for professional tools and chemicals make hoarding cleanup a job for experts. Attempting to tackle hoarding cleanup without professional assistance puts your health and safety at risk and may lead to incomplete or ineffective results.

In addition, professional hoarding cleanup is not just about removing clutter and addressing the visible hazards; it's a comprehensive process that considers the psychological aspects of hoarding disorder and aims to create a safe and supportive living space. By entrusting this challenging task to experts who understand the physical and emotional complexities of hoarding, you can ensure a successful and lasting resolution.

Incorporating legal and ethical considerations highlights the complexity of hoarding cleanup beyond its physical aspects. It underscores why professional expertise is essential to navigate the legal landscape, ensure ethical treatment, and protect the interests of all parties involved.

When facing a hoarding cleanup project, it's crucial to contact professional hoarding cleaners with the expertise, experience, and resources to handle these challenging situations safely and efficiently. Don't let hoarding cleanup overwhelm you; trust the professionals to restore safety and cleanliness to the affected space.

Click for hoarding cleanup resources and guides.

For immediate professional hoarding cleanup service, contact Bio-One of Richmond 24/7 at (804) 300-3892. Your health and peace of mind are our top priorities. Let our expert local team help you restore your environment to a safe and clean condition.

Hoarding and Cleanup FAQ

Why should I hire skilled professionals for hoarding cleanup?

Hoarding cleanup requires specialized training to handle the complexities safely and effectively, such as removing hazardous materials and navigating challenging environments.

What makes hoarding cleanup different from regular cleaning?

Hoarding cleanup involves dealing with large volumes of items, potential hazards, and emotional challenges beyond regular cleaning.

What hazards might be present in a hoarding environment?

Potential hazards include mold, pests, structural damage, sharp objects, and hazardous chemicals.

Can hoarding cleanup be handled by family members?

While family members may assist, professionals are better equipped with the tools and knowledge to handle hoarding situations safely.

How long does it usually take to clean a hoarding mess?

The duration depends on the severity and size of the hoard, but professionals work efficiently to restore safety and cleanliness as quickly as possible.

Is the cleanup process intrusive or overwhelming for the homeowner?

Professionals aim to conduct the cleanup process respectfully and compassionately, working closely with the homeowner to make informed decisions.

How do professionals handle the disposal of hazardous materials?

Skilled teams follow strict protocols to safely identify, handle, and dispose of hazardous materials in compliance with regulations.

What kind of training do hoarding cleanup professionals have?

They often undergo specialized training in handling hazardous materials, biohazards, and cluttered environments to ensure safe and effective cleanup.

Are there any legal issues involved in hoarding cleanup?

Legal issues regarding property rights and safety regulations can arise, so it's vital to consult professionals familiar with these aspects.

How can I support a loved one who is hoarding?

A: Approach the situation with empathy and encourage them to seek professional help to assist with the cleanup and any underlying issues.

The word “hoarding” probably evokes a particular image, made more common by shows like Hoarders that highlight extreme examples. In reality, not all hoarders have rooms full of items piled high to the ceiling.

The Institute for Challenging Disorganization (now, there’s a relatable title!) has classified hoarding behavior into five levels on their Clutter-Hoarding Scale.Level 1 Hoarding

At Level 1, a home is not pristine, but the space is still easily accessible and sanitary. There is clutter, but no concern for safety. Most, if not all of us, have been in Level 1. Many people spend most of their time in this stage.

Here are the defining characteristics of this level:

• All stairways, doors, and windows are accessible, not blocked by clutter.
• The home has good ventilation and is free of bad odors.
• The number of pets in the home is appropriate and compliant with zoning regulations.
• Pet hair and waste is cleaned up and disposed of properly.
• There are no visible pests like insects or rodents.
• Appropriate alarms like smoke and carbon monoxide detectors are installed.

At Level 2, the home is still very livable, but there’s more evidence of disarray. The home is in need of cleaning and may be starting to overwhelm the residents. The hygiene level isn’t optimal.

Most of us bounce between Level 1 and Level 2. However, here are the more defining characteristics of Level 2:

• One important exit is blocked with clutter.
• Pet waste and hair can be found in the home.
• Electrical and/or plumbing issues are present. There may be a major appliance that has been broken for more than one season.
• Garbage containers are overflowing.
• Some mild odors are present, related to overflowing dishes, laundry, uncleaned bathrooms, etc.
• Occasional presence of household pests in the home are quickly dealt with

Level 3 is considered the turning point between manageable household disorganization and a more serious issue. Level 3 homes show extreme disorganization and indicate hoarding behavior.

Here are the defining characteristics of this level:

• Mild insect infestations from pests like lice, cockroaches, ants, or bedbugs are present.
• Piles of objects are obstructing key living areas.
• Multiple appliances in the home are broken and unusable.
• Spills may be left uncleaned for several days. Food preparation and eating areas are left visibly dirty.
• One room is no longer being used for its intended purpose, like bedrooms being used exclusively for storage.
• Noticeable unpleasant odors are present in the home.
• Dirty laundry is left throughout the home.

Level 3 households should consider hiring outside help. Although, it’s still possible to get it under control with a concerted effort from the whole family

At Level 4, the home shows excessive clutter.Those living in Level 4 conditions need professional help. At this level, part of getting help includes professional cleaning to transform the house into a safe, hygienic space where people can thrive. Mental health counselors and social workers may also step in to help residents change their habits.

Here are the defining characteristics of this level:

• Structural damage is present, such as water damage, broken doors, and plumbing issues.
• Excessive pets and pet waste may be present.
• Clutter is blocking access to stairs, rooms, and exits.
• Expired and rotting food is present in the home and contributes to odors.
• Multiple rooms are cluttered to the extent that they cannot be used for their intended purposes.
• A medium level of insect infestation is present. There may be bats, squirrels, and/ or rodents in the attic or
• basement.
• Sewage is backed up

Level 5 is the highest level of hoarding behavior. Level 5 homes are alarmingly hazardous.

They require professionals with safety equipment and training to clean.

Here are the defining characteristics of this level:

• Extreme indoor clutter makes important living spaces unusable.
• There is no ventilation in the home.
• Structural damage is irreparable.
• Water and/or electrical services have been disconnected.
• Pets living in the home are at risk due to living conditions.
• Occupants of the home in danger due to pet behaviors, numbers, and/or health conditions.
• Household appliances are unusable due to disrepair or being blocked by clutter.

If you or someone you know is struggling with these levels of hoarding we are here to help. 

You can find more information at https://bioonerichmond.com/ or contact us at (804) 300-3892

Clutter is an everyday occurrence and there comes a point when we all need to clean up our messes. Leave things long enough, and we all start to fall into one of the 5 levels of hoarding.

But what are the 5 levels of hoarding? 

What moves a messy room from Level 2 to Level 3? 

Understanding the hoarding level of your space can help you prioritize which messes are one-person tasks and which may need some help from a back-up team.

Let’s walk through each level of the Institute for Challenging Disorganization’s Clutter-Hoarding Scale to better understand just how normal hoarding is.

Level 1: Safe Clutter

There’s no doubt that many of us would like our homes to look as pristine as a real estate listing ad. But life’s hectic! With busy work and family schedules, numerous responsibilities and obligations, and competing priorities it’s easy to put off a small mess for later. However those moments of procrastination stack up to put our home at a Level 1. 

Signs of this level of hoarding include clutter and messes that do not threaten your safety:

• Dishes from dinner waiting to be washed
• Piles of shoes by the door
• Stakes of unopened mail and bills waiting to be paid on the counter
• Your kid’s clothes and toys all over the floor

Ok, that last one MIGHT be dangerous if you’re barefoot.

None of these messes block exits in your home, and they do not cause an immediate bad odor. If we’re honest, we can admit that all of us—at one point or another—have had our home come in on this level of the hoarding scale. 

Leaving your house in this state does not necessarily affect your health. 

However, it may exacerbate avoidance habits that lead to snacking and more procrastination—which might lead to more clutter, shifting you up the scale.

Level 2: Blocked Exits and Declining Hygiene

This is another common level of hoarding. Most of us frequently bounce between Level 1’s clutter and Level 2’s disarray.

At this level, things literally begin to stack up: 

• An exit in your home may be blocked.
• There may be electrical or plumbing issues. 
• Dishes and other messes are probably starting to smell.

At Level 2, the clutter can begin to impact a variety of areas of our lives. Some studies claim intense clutter increases our stress, makes allergies worse, and overall causes us to feel less satisfied with life.

These negative impacts are sometimes the trigger that leads to the situation getting worse.

Level 3: Degradation and Pests

Level 3 is where things begin to get concerning. 

At this point, the mess itself may seem too daunting to tackle, and the increase in clutter results in a decline of cleanliness. There may be piles of objects obstructing multiple exits—or even a whole room used for storage instead of living.

It’s at this stage that pest infestations may become an issue. With the clutter, there are lots of places for unwelcome pests to hide and find food, and infestations of ants, lice, and cockroaches may warrant an exterminator. However, all that clutter makes it difficult for the exterminator to do a good job. Unfortunately, failing to clean up the source may set the stage for another infestation within a few weeks.

Another area of concern may be repairs needed around the home. Work may need to be done, but technicians or repair personnel may not be able to physically get to whatever needs to be fixed. This means small problems may become large ones as minor repairs are left to turn into bigger problems. 

This state of things deeply impacts your ability to socialize. Messy and infested living spaces make it difficult to relax with your partner or family. Friends may prefer to outright avoid hangouts at your home. Your loved ones may be concerned about your living situation at this point.

The longer your home sits at Level 3, the higher the chance that leftover messes become long-term damage.

Level 4: Waste and Structural Damage

Hygiene and safety take a backseat in a house at Level 4. Long-term spills and messes create bad smells, and much of the house cannot be adequately used for each room’s purpose.

Those whose homes fit this category face daily irritation and inconvenience, all of it eventually leading to high repair bills, tripping hazards, and health hazards.

You may not think tripping hazards are a big deal, but falling over them certainly can be. Depending on how high the stacks are, they could even fall on you and do some damage that way. 

There have been well documented cases where people have become trapped in their own home due to tripping hazards. Don’t let that be you!

Health hazards stack up in level 4 almost as quick as the clutter does. Issues like water damage that can no longer be reached lead to structural decay. Larger pests like bats or rodents may make their nests in the attic or basement and contribute to higher possibilities of disease.

A person or family living in this state may find it difficult to be comfortable doing anything. 

Tackling the job to get the home back to a healthy and safe state may seem impossible on their own.

Level 5: The Disconnect

This is often what people think of when discussing hoarding behaviors. The situation may be the result of a psychological hoarding disorder or difficulty due to disability. It may have been compounded by depression or generational trauma or habits. The contributing factors are nuanced, varied, and often highly personal.

But whatever the reason, a Level 5 household is in need of serious, professional help.

Those in a Level 5 house live in outright unsafe conditions. On the daily they are coming in contact with:

• Zero ventilation
• Mold and mildew
• Pet waste
• Infestations
• Rot and decay

Not only is it difficult to socialize with others in your home, you may find it difficult to even leave because of the sheer volume of things in the home and the blocked entryways. 

Many who are at this stage find themselves disconnected from reality in a number of ways:

• Denying there’s a problem
• Not seeing their family
• Perhaps even dealing with utility services that have literally been disconnected

At this stage, the structural damage to the home is often irreparable and fire hazards begin to enter the picture. 

Houses at level 5 are prone to fires because of the flammable piles of clutter. If a flame were to spark anywhere, it could easily catch something and spread from there. 

Not only that, but it’s very difficult for firefighters to enter. If a fire were to start  there’d be little to no way of stopping it. With so many flammable objects and no way to enter the home, all it can do is burn.

Hoarding is Normal—and Anyone Can Clean Up

So how did your home do? Do you have an idea of where your home fits on the hoarding scale? The vast majority of us are on there somewhere, and the good news is that no matter the level your home scores, there is always help available.

After walking through all 5 levels of hoarding, it’s clear we all struggle with cleaning up the house sometimes. There’s nothing wrong with a messy house. It’s a part of normal, everyday life. 

However, your health and safety are important, particularly when things advance to those higher levels. When facing a daunting clean-up, here’s quick tip for each level of hoarding:

• Level 1: Pick one chore and set a timer for 20 minutes. Setting a lofty goal like “I will clean the whole house” will often stop you from succeeding. Keep it small and manageable.

• Level 2: Organize an afternoon with family members and friends. It might seem silly to invite people over for a cleanup day, but more hands can get more done in less time for bigger wins. It also gives you an excuse for after-party pizza (though be sure to clean that up too!)

• Level 3: Get a professional organizer to help. It’s natural to struggle to let things go. A helpful professional can help you go through the clutter to throw things away and give you a system to follow after they’re gone. If an infestation has taken place, an organizer may not be willing to help. At that point, a hoarding consultant will need to be brought in.

• Level 4: Hire a hoarding consultant. At this point, it’s difficult to determine what is a mess and what needs repairs. A professional can identify easy spots you can tackle and harder tasks that need a team.

• Level 5: Hire an experienced team to help. The household has nearly lost all function and may pose a risk to those who don’t know what to look for to ensure their safety. You need professional assistance to clear out and clean up.

Your home falls into one of these levels—just like everyone else’s! The next step is determining what you need to get back to a manageable Level 1.

Our team at Bio-One understands messy homes, and we’re here to offer discreet, compassionate help when you or a loved one is trying to dig out from a higher level mess. We offer affordable, professional services that include cleanup, disinfection, and decontamination. 

Every job has a unique remediation plan tailored to the specific needs and goals of the client. Rest assured, wherever you may fall on the levels of hoarding, we have the experience and equipment necessary to help you.

Consult with our team today to discuss your situation and determine how much time you can save with professional help.

Rebecca Wallace, Bio-One owner, recently visited with Arizona Midday to share how the Bio-One team makes a difference on and off the job in Arizona and throughout the United States. 

Arizona Midday - "Well we've got some help for your home right now. If you're feeling overwhelmed by a clean-up project, we've got help for you today. Rebecca Wallace is with Bio-One. Hi Rebecca. What is Bio-One?"

Rebecca - "So Bio-One is known for crime and trauma scene clean-up. However, we do a lot more than just that. We help people when there is a hoarding situation, so that they can regain their home and their lives again. We help with infectious disease decontamination, rodent droppings, odor abatement, basically if you think you might need a respirator to do the job we're the people you want to call."

Arizona Midday - "Wow, that's incredible. It's stuff we don't want to do. What made you decide to get into this line of work?" 

Rebecca - "So, me and my husband live in Flagstaff most of the time and we were talking with some first responders and heard how when people pass away or they're hoarders there is no one that can help them. There's just no one who does this kind of work. So we decided we want to be able to help our community, help those around us during a time of need so they can actually move forward in their lives and not have to deal with the mess of maybe things that have happened that they don't want to have to think about."

Arizona Midday - "I love that idea. So in order to help your clients as much as possible, do you work with other companies? Tell me about that if you do."

Rebecca - "Yes, we do. We work with quite a few other companies, because what we do is just a piece of a whole puzzle. So we work with a lot of restoration companies, Best Option Restoration, they are state-wide like us so they can help us anywhere as well. We work with animal rescues, so if there is a hoarding situation that animals are involved in we can get the animals out safely and get them rehabilitated. We work with quite a few non-profits that help first responders if they're in a time of need or crisis. It's across the board. We work with all kinds of different people. Contractors. Mental health professionals. Anyone that can be a piece of that puzzle with us, we want to work with them. 

Arizona Midday - "Oh, I love that. So what areas of Arizona does Bio-One cover?"

Rebecca - "We have offices all the way down from Tucson up to Flagstaff, and everything in-between. Our goal is to be able to help our clients within 90 minutes or less if there is an emergency. So we have offices everywhere. Any we're national. We have 120 offices throughout the US as well. 

Arizona Midday - "Wow. That's incredible. So you work with businesses. You work with non-profits, but you're also really involved in the community too, right? Tell me about that."

Rebecca - "Yeah we are. It's important for us to give back. Our community is important. We live here. We're part of it. So in 2020 alone, we gave out over 25,000 bottles of chemicals that are approved by the EPA for COVID-19 decontamination. We have blood drives all throughout Arizona to help with the blood shortage. We donate PPE to first responders and victim advocates. And we have BBQ's throughout the state as well for all of our first responders just to tell them thank you for what they've been doing. They work hard and we want to make sure that they know we care. 

Arizona Midday - "Rebecca Wallace, incredible work that you're doing with Bio-One.  And thank you so much for spending time with us today. 

Rebecca - "Thank you for having me."