Bio-One of Richmond Hoarding Logo

Compassion. Experience. Respect.

Richmond Hoarding Cleaning Services

24/7 Hoarding Cleanup help from a local Richmond company with unmatched compassion, discretion, and experience for the most challenging hoarding jobs. Before cleaning anything, we will meet to establish a cleanup plan and end goals that meet your unique needs. Our compassionate and expert Bio-One of Richmond hoarding cleaners will:

- Search out specific items/documents you’ve been missing
- Work around your desired schedule
- Remain discreet - unmarked vehicles / any special requests
Bio-One of Richmond
5.0 Stars Based On
Verified Google Reviews
Rapid Response
Rapid Response Hotline
Get in touch with our 24/7 biohazard & crime scene cleaning team today
24-7
(804) 300-3892
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Call
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Respond
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Excellent service! Marc came right out and provided me with very helpful information and options. I would definitely recommend this group!!
DrCyndi Robinson
Marc Garber and the Bio-One team are simply excellent. Marc is a wonderful communicator and problem solver. He brings a wealth of experience to any job. After our initial consultation, where he paid close attention to detail and took numerous photographs, he wrote up a comprehensive and thorough report to guide every step and help us achieve the desired results. Highly recommend!
Erica Baez
Bio-One provided excellent service throughout the cleanup process. Mark was responsive to calls and text messages. His crew got in fast in response to a short timeframe on my part, did excellent work, and communicated clearly and often throughout the process. Mark worked hard to try to find the most affordable deal for me, and I definitely thought he and Bio-One went above and beyond to be professional and kind during a difficult period for our family.
Christina Smith
Mark is professional, with great integrity.
Tereen Hough
Impeccable service and very fast response. The team was very professional, polite and empathetic.
Ullin Keyon Rigby
This company is Qualified, Thorough, and Professional! But what really sold us was their humility and compassion to our situation. We needed a cleanup company during a tragedy and there was no way of getting around it! We consulted with a few companies and Bio-One Richmond was our choice! They talked us through the cleanup process, were sensitive to our needs and alleviated stress. Unfortunately companies take advantage of people in such circumstances- all about the bottom line and no concern for people. Bio-One Richmond was AMAZING! And their estimate was half the cost of the other companies! We highly recommend Bio-One Richmond!!
Olivia Murphy
Many many many thanks to Mark and his wonderful team of professionals who took care of my father‘s home after his passing. The entire job was completed in five days and was conducted with the utmost dignity and respect. The home had a lot of stuff to clean out and sort through; and Mark and his team did an absolutely wonderful job going through each box, every drawer and every cabinet in order to see what should be kept and what could be thrown away. Not only did they do a fantastic job with the home, but I personally was able to help one of his workers with a solar system that we had installed and he was able to remove it safely and use it for his own. Thank you Mark for the amazing job that you and your team did!
Matt Nordin
I had a lot of rodent waste in my attic and knee walls under dormers. I called Bio One Richmond and Marc and Chase came to do the inspection and estimate. They both have a great personality and we’re very professional. Chase headed up the work and did a fantastic job. I was so impressed with his easy going personality and his work ethic. He had to remove lots of waste and insulation, spray, paint, reinstall insulation and plug gaps in the eaves in an extremely hot attic. He never once complained. His work was very neat and he cleaned up behind himself. I didn’t have to do a thing! And, on his way out he removed a fallen tree that was on my gate. He is the supervisor and sets a great example for his employees. I am so appreciative of a job well done! I highly recommend this company! I am a very happy customer!
Wanda McAllister

Trusted By

Fentanyl Remediation
Bio-One of Richmond Hoarding Cleanup Service

Hoarding Cleanup

We are here to earn your trust and ease you into the hoarding cleanup process.
Learn More >
Bio-One of Richmond Animal Hoarding Cleanup Service

Animal Hoarding Cleanup

Our goal is to create a healthy and livable environment for everyone impacted.
Learn More >
Bio-One of Richmond Gross Filth Cleaning Service

Gross Filth Cleaning

We have the training and the protective equipment to help.
Learn More >
Bio-One of Richmond Feces / Urine Cleanup

Feces / Urine Cleanup

We tailor every plan to each unique situation.
Learn More >
Bio-One of Richmond Recover Valuables Service

Recover Valuables

We will try to find items of value and restore them.
Learn More >
Bio-One of Richmond General Cleaning Service

Deep Cleaning

Decluttering and a deep clean will go a long way.
Learn More >
View All Services

Are You Ready To Experience Clean?

From Clutter To The Cleanest It’s Ever Been
Many people are hesitant to call for an estimate or cleanup of a hoarding scenario because they believe the process will be very stressful and lengthy. We work with this in mind. We make it our priority to make each one of our clients as comfortable as possible. We understand removing items from your home can be stressful and we work with you to make it a good experience. It’s as easy as 1, 2, 3.
1

Accurate Estimate

We are always open to come out, give you an estimate and discuss everything that might be needed for a complete cleanup.

2

Cleanup

We typically use 2-3 specialists on a job, most jobs are completed 1-2 days, and every client is treated with the utmost respect and compassion.

3

Follow Up

To ensure that you’re satisfied with our work and all your needs are met, we stay in touch to see if there are further services we can put you in touch with.

We Respond 24/7. Request a Service Now. 

Bio-One of Richmond

    We're ReadY 24/7

    Work with us

    1. 1

      Establishing trust is key

      An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
    2. 2

      We are mindful of personal property and valuables

      Our Bio-One of Richmond technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
    3. 3
      Your satisfaction is important
      We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.

    WHY CHOOSE Bio-One of Richmond?

    Our family never backs down from challenges

    Bio-One was founded almost twenty years ago. In that time it has helped thousands of individuals, families, and business owners deal with biohazard and hoarding cleanups throughout the Richmond metropolitan area.

    Like every Bio-One location, the Richmond office became and has remained the industry leader in its areas by adhering to our company’s slogan, “Help First, Business Second.” It’s our slogan, it’s our business model, and it’s what has guided all our actions over the last two decades.

    We earned our #1 status through strict adherence to our company’s principles of respect for our clients and a genuine desire to help them improve their lives. Our experience allows us to understand our customers’ situations, and we deeply appreciate their trust when they ask us to help.

    We understand that this is a deeply emotional and challenging time in the lives of all parties involved, and many times affects all aspects of a person’s life. In many cases, the family members and loved ones do not know how or where to begin looking for help. This is why people turn to Bio-One of Richmond to assist them in addressing these types of matters.
    About Us

    Available 24/7

    We are here for you when you need us. For any Richmond hoarding cleanup situation, we are available 24/7. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of Richmond team member.

    Your Richmond Crime scene & Biohazard Cleaning TEAM

    Help first. Discretion always.

    As last responders, we discreetly remediate impacted 
    spaces so you can begin to move forward.
    Bio-One of Richmond owner, Marc Garber
    Marc Garber
    Owner
    Marc Garber, owner of Bio-One of Richmond, is a ninth-generation Virginian and father of three. Marc was born in Richmond and raised in Roanoke and Northern Virginia before returning to Richmond in 2002. Marc holds degrees from Radford University and George Mason University School of Law. With 20 years of experience working in healthcare, and 4 years of bio-hazard & hoarding experience, Marc is passionate about helping fellow Virginians in their time of need and contributing to the local community. He is an alumni of the Chesterfield Police Citizens Academy, and Hanover County Citizens Emergency Response Team (CERT). Marc & his team love finding lost treasures and returning them to clients, as well as compassionately helping people who are experiencing tragedy - we can't fix everything, but we can take at least care of at least one issue or two, assisting with piece of mind. Favorite charities include Children's Hospital of Richmond, CARITAS Richmond, and Richmond Habitat ReStore (part of Habitat for Humanity). We often donate items clients don't need.
    Learn more about me and my mission >

    The right
    team for the job.

    Making the call to a crime scene, biohazard, or decontamination cleaning company is often due to an overwhelming, traumatic, and life-changing situation. My team is ready to answer the call with professionalism, experience, and compassion.
    • Experienced and trained team
    • Clear, supportive communication
    • Comprehensive cleaning approach
    • Locally owned and operated
    Meet my team >
    Bio-One Colorado Team
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Wanda McAllister, Richmond, 06/24/2020
    I had a lot of rodent waste in my attic and knee walls under dormers. I called Bio One Richmond and Marc and Chase came to do the inspection and estimate. They both have a great personality and we’re very professional. Chase headed up the work and did a fantastic job. I was so impressed with his easy going personality and his work ethic. He had to remove lots of waste and insulation, spray, paint, reinstall insulation and plug gaps in the eaves in an extremely hot attic. He never once complained. His work was very neat and he cleaned up behind himself. I didn’t have to do a thing! And, on his way out he removed a fallen tree that was on my gate. He is the supervisor and sets a great example for his employees. I am so appreciative of a job well done! I highly recommend this company! I am a very happy customer!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    DrCyndi Robinson, Richmond, 01/28/2021
    Excellent service! Marc came right out and provided me with very helpful information and options. I would definitely recommend this group!!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Matt Nordin, Richmond, 12/24/2020
    Many many many thanks to Mark and his wonderful team of professionals who took care of my father‘s home after his passing. The entire job was completed in five days and was conducted with the utmost dignity and respect. The home had a lot of stuff to clean out and sort through; and Mark and his team did an absolutely wonderful job going through each box, every drawer and every cabinet in order to see what should be kept and what could be thrown away. Not only did they do a fantastic job with the home, but I personally was able to help one of his workers with a solar system that we had installed and he was able to remove it safely and use it for his own. Thank you Mark for the amazing job that you and your team did!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Cathy Marie Locke, Chesterfield, 04/28/2021
    At the worst time of my families life, this company made what was anticipated to be the worst thing in the world to do the easiest part of this tragedy. From contacting the company and speaking with Mark to his team everything was handled professionally, with empathy, and respectfully. Chase and Chloe's response at the house was liken to having your friends come help you deal with a terrible situation. They made me feel supported, they were informative and made what I feared to be the worst part of dealing with a suicide the easiest so far. I highly recommend this company that helps you deal with the cleanup as well as other things you just don't know about when someone dies in this manner. I rarely do reviews because it's not often I feel so passionate about something a business has done. This company exceeded my expectations and truly does what no one else ever wants to do. I'm beyond grateful for the as individuals and a company!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Wanda McAllister, Chesterfield, 06/25/2020
    Great company! Marc and Chase were prompt, caring and professional. I had a problem in my attic and knee walls under the dormers with a lot of rodent waste. I called and Marc and Chase came to inspect and give an estimate. Chase lead the work to be done. Chase and his crew knew exactly what needed to be done...insulation needed to be removed, getting up all the waste, spraying 2 different types of solutions and painting and installing new insulation. They even plugged openings found in the eaves. I was impressed with how this company operates and how Chase ensured everything was taken care of, including cleaning up afterwards. I didn’t have to do a thing! The attic was so darn hot but Chase didn’t complain. Chase was very polite and truly cared about making sure everything was done right. He sets a good example for his crew. He even removed a tree that fell over on my gate! Thanks so much for providing such professional work and for the extraordinary customer service! I am a very happy customer!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Chris Tomseth, Chesterfield, 04/08/2020
    While I haven't used Bio-One, I've known Marc for over 30 years. He is very customer-focused, tries to do the right thing, and is intelligent, compassionate, and hard-working. If you need these types of services, you should definitely consider Marc.

    COMMUNITY

    We call Richmond and surrounding areas home.

    Where we serve

    Bio-One of Richmond is owned and operated locally by Marc Garber. Their office serves Richmond and surrounding areas.

    Why we’re here

    We are passionate about serving Richmond and the surrounding communities with compassion, diligence, and professionalism. We are available 24/7 for your hoarding and decontamination needs.

    FREQUENTLY ASKED QUESTIONS

    What is Hoarding?
    Hoarding is a behavioral pattern characterized by the excessive acquisition of and inability to discard large quantities of objects that cover the living areas of a home and cause significant distress or impairment. 

    Compulsive hoarding behavior has been associated with health risks, economic burdens, and adverse effects on personal relationships. When clinically significant enough to impair functioning, hoarding can prevent typical uses of space so as to limit basic daily activities like moving through the home, eating, and sleeping. It can also put people at risk due to increased risks of injury, fire, and disease.
    Why Hire Bio-One of Richmond To Cleanup Your Hoarding Residence?
    Bio-One of Richmond prioritize concern for the well being of our customers and their families, always following our slogan, “Help First, Business Second.” Bio-One of Richmond soundly reject the business-first mindset of other companies who see people and their families asking for help as vulnerable and exploit the economic opportunity. Our primary goal is to help people improve their lives and begin the process of moving forward.
    What Makes Bio-One of Richmond Different From Other Hoarding Cleanup Companies?
    Bio-One of Richmond sets itself apart from other hoarding cleanup companies in four distinct ways:

    Bio-One of Richmond come to give on-site estimates, never blind, inflated estimates over the phone. This allows us to give an accurate estimate and scope of work.

    Bio-One of Richmond do not give bait & switch quotes. Unlike other companies that lowball their estimates and then ratchet the price up as the job progresses, our experience and expertise allows us to give accurate estimates that reflect what the job will cost.

    Bio-One of Richmond are truly a local company, the owners and employees all call the Richmond area home, too. Other companies take your call from outside our community, and then subcontract your job out to some workers who are neither hoarding specialists nor trained professionals. Many times the contracting company does not even know the subs they have hired.

    Bio-One of Richmond respond to a hoarding cleanup request immediately because we are locally based. We're not heading into the area, we're already here.
    Does Bio-One of Richmond Share Information About Or Notify Any Other Entity Regarding A Hoarding Matter?
    Bio-One of Richmond goes to great lengths to ensure your privacy and our discretion. For starters, we use unmarked vehicles and we don’t suit up outside whenever possible. We’re also good at gently, but firmly, shooing away nosy neighbors and we don’t answer their probing questions.
    Does Bio-One of Richmond Offer Any Maintenance Or Follow Up Service After The Initial Hoarding Cleanup?
    Yes. Bio-One of Richmond offers a regularly-scheduled maintenance program where Bio-One of Richmond return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.
    Do I Have To Get A Maid Service After You Are Done To Clean The Property?
    Yes. While the original hoarding cleanup will result in the removal of all necessary/requested items, the hoarding residence will still be in need of a thorough and detailed cleaning, due to the effects caused by the original hoarding situation. Bio-One of Richmond offers a detailed cleaning program to anyone who's interested.
    Rapid Response
    Emergency Response Hotline
    Get in touch with our 24/7 biohazard & crime scene cleaning team today
    24-7
    (804) 300-3892
    hoarding call icon
    Call
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    Respond
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    Clean
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