RichmondDecomposition / Undiscovered Death Services

Bio-One provided excellent service throughout the cleanup process. Mark was responsive to calls and text messages. His crew got in fast in response to a short timeframe on my part, did excellent work, and communicated clearly and often throughout the process. Mark worked hard to try to find the most affordable deal for me, and I definitely thought he and Bio-One went above and beyond to be professional and kind during a difficult period for our family.

I had a lot of rodent waste in my attic and knee walls under dormers. I called Bio One Richmond and Marc and Chase came to do the inspection and estimate. They both have a great personality and we’re very professional. Chase headed up the work and did a fantastic job. I was so impressed with his easy going personality and his work ethic. He had to remove lots of waste and insulation, spray, paint, reinstall insulation and plug gaps in the eaves in an extremely hot attic. He never once complained. His work was very neat and he cleaned up behind himself. I didn’t have to do a thing! And, on his way out he removed a fallen tree that was on my gate. He is the supervisor and sets a great example for his employees. I am so appreciative of a job well done! I highly recommend this company! I am a very happy customer!

Marc was great with communication and very understanding about the needs in the house. His team were meticulous, and respectful which removed a lot of stress from the process.

Impeccable service and very fast response. The team was very professional, polite and empathetic.

Mark and his crew were incredibly professional and thorough, and under very difficult and sensitive circumstances. I generally do not leave reviews, but I feel that strongly about how helpful they were and I want others to know as well. I honestly cannot recommend them highly enough.